FAQ

[About the Exhibits at the Tokugawa Art Museum]

Q: What are the key features of the Tokugawa Art Museum?

A: The Tokugawa Art Museum houses over 10,000 artifacts, with the bequests of Ieyasu Tokugawa comprising the core, and holds daimyō family treasures collected and inherited by many generations of the Lords of Owari, starting with Ieyasu’s ninth son, Yoshinao Tokugawa. The collection includes 9 National Treasures, including the Tale of Genji Illustrated Scrolls, and 59 items designated as Important Cultural Properties. The museum takes great pride in the rich variety, quality and level of preservation of its collection. Exhibits on a variety of themes are held throughout the year in the Old Main Hall, designated as a Tangible Cultural Property.

Q: What kind of exhibits are on display at the Tokugawa Art Museum?

A: The Tokugawa Art Museum comprises the masterpieces collection rooms (room 1-6) and the main building exhibition rooms (room 7-9). The masterpieces collection rooms fall under six themes based on Daimyō Lifestyle and Culture. The exhibits are changed every 3 months. (Minor changes are made every month.) In the Main Building, special exhibitions as well as planned exhibitions are held. The special exhibit “The Doll Festival of the Owari Tokugawa Family” is a signature exhibit of our museum. In addition, the Hōsa Library exhibition room is directly connected to the Tokugawa Art Museum from the interior and holds joint exhibits. Hōsa Library’s holdings include priceless ancient Japanese and Chinese manuscripts that previously belonged to the Owari Tokugawa Family.

Q: Can I take photos in the exhibition rooms?

A: Photography and video recording are prohibited in the exhibition rooms. Photography is permitted only in the entrance lobby and eastern lobby. Photography of the exhibits in the entrance lobby is permitted.

[Access, Admission, Special Facilities, Accessibility, and other information]

Q: Where is the Tokugawa Art Museum?

A: The closest railway stations are Ōzone station on the JR Chuo Line, Ōzone station on the Meijo Subway Line, or Kurumamichi station on the Sakuradori Subway Line. It takes about 10-15 minutes to the museum on foot from any of these stations. A number of city bus routes also run very close to the museum. The closest bus stop is Tokugawa-en Shindeki. Click here for a map of the area around the museum.

Q: What are the opening hours and what days are the museum closed?

A: Opening hours are from 10:00 a.m. to 5:00 p.m. The museum is closed on Mondays, but open on the Mondays that fall on national holidays (in which case the museum is closed on the Tuesday that follows). The museum is also closed from late December through the New Year holidays.

Q: What is the admission fee?

A:
Adults: 1,400 yen (1,200 yen)
High school and university students: 700 yen (600 yen)
Elementary and junior high school students: 500 yen (400 yen)

  • The price in parentheses is the discounted price for groups of more than 20 individuals.
  • Admission fees may vary, depending on the exhibit.
  • For educational activities with school groups (elementary and junior high school students), the admission fee is 200 yen per person.
  • Admission is free for elementary, junior high, and high school students on Saturday.

Q: Can I use credit cards?

A: We regret to say that we cannot accept payment of admission fees by credit card. Merchandise in the museum shop can be purchased by credit card.

Q: How long does it take to see the exhibits?

A: We usually inform visitors that it takes 60 minutes on average. When exhibits are being changed, a tour of the museum will take 30-40 minutes since only the masterpieces collection rooms are accessible at that time.

Q: May I re-enter the museum if I leave?

A: Yes, you may. If you plan to re-enter the museum later, you will need a date stamp on the reverse side of your ticket. Please get the stamp at the information counter.

Q: Are coin-operated lockers or a cloak room available?

A: Free deposit-operated lockers of various sizes are available. When belongings cannot be left in a locker, they can be left in the museum shop. In such cases, please feel free to ask the staff for assistance.

Q: Is the Tokugawa Art Museum accessible for wheelchairs and strollers?

A: Yes. Wheelchairs and strollers have access, since all floors inside the museum are barrier-free (without steps). Some restrooms are wheelchair accessible. We also have wheelchairs and strollers available for use (free). If you need any help with this, please feel free to contact the museum staff.

Q: Does the museum have any eating facilities?

A: There is a Japanese restaurant “Hōzen-tei” within the grounds of the museum. If you are considering eating there, we recommend making reservations in advance. In addition to the restaurant, there is also a tearoom (seating 20) inside the museum.

Q: Is there any space available to eat items brought in from outside the museum?

A: We kindly ask you to refrain from eating within the museum grounds and facilities except in the tearoom and the restaurant “Hōzeitei”. If you would like to drink anything you have brought along, please use the western or eastern lobby.

Q: Is there any space to smoke in the museum?

A: We kindly ask you to refrain from smoking in the museum facilities.

Q: Are there vending machines selling drinks in the museum?

A: No, there aren’t. In addition, if you would like to drink anything you’ve brought along, please use the western or eastern lobby.